If you receive a robo-call claiming to be from CenterPoint Energy and demanding payment because you’re behind on your bill, the West University Place Police Department says it’s a scam. Here’s WUPD’s advice:
“The West University Place Police Department has recently received numerous phone calls from residents who have received telephone calls with an automated message claiming to be with CenterPoint Energy. The message says something to the effect of their power would be shut off due to an outstanding bill and to call a 1-800 number to provide payment in order to avoid disconnection of their service. Thankfully our sharp residents recognized that this phone call was a scam and did not provide any personal or financial information to the scammers.
“According to CenterPoint Energy’s website, CenterPoint says “We will NOT disconnect your services without first: Mailing you a bill, noting your account is now overdue. If the balance remains unpaid, we will mail you a DISCONNECTION NOTICE, stating the approximate disconnection date and time.” They also recommend that “you can be sure you’re truly speaking with CenterPoint Energy by hanging up and calling the phone number on your bill.” For more tips on scams from CenterPoint, please visit their website.”